Confidently Vela Clean
Our clean pledge
With our continuing efforts to create a trusted and nurturing environment for you, we have
embraced a series of safety standards and precautionary measures at our property.
Vela Terraces Hotel's cleaning procedures have always included deep cleaning and sanitation.
These procedures are now being expanded to include COVID-19 protocols under the guidelines of the
Department of Tourism, Department of Health and the World Health Organization.
Reception and Public Spaces: Sanitizing stations, reduced contact at check-in and check-out,
touchless transaction options, mandatory wearing of masks, physical distancing, temperature
checks, room keys are sanitized,handshake free zone, increased cleaning and sanitising
frequency of high touch areas and our lap pool will remain closed until further notice to control
physical distancing policies.
Guest Room: Additional sanitizing amenities such as room disinfectant spray, bathroom
disinfectant and hand sanitizers. Introduction of hospital grade disinfectants, 6 hour "booking
buffer", new laundry protocols and deep cleaning of high touch areas.
Food & Beverage: Sanitizing station, in-room dining, dine-in by reservation only to control
physical distancing standards, reduced menu items to better monitor food safety, reduced